Direct Deposit is the electronic transfer of child support payments into your checking or savings account. It is a fast, reliable, and secure way to receive your child support payment.
With Direct Deposit, you will no longer receive a paper check in the mail; instead, your child support payment will now be electronically deposited directly into your checking or savings account. In most instances, Direct Deposit will result in having access to your child support payment more quickly than the old method of mailing paper checks.
Once we receive your completed authorization form, along with either your voided check or your bank letter, your financial institution will be contacted to confirm the account information you sent us. Your checking or savings account will then be programmed for Direct Deposit.
You should allow approximately 20 days from the time this agency processes your authorization form for your Direct Deposit to begin. You will be sent notification when your authorization form has been processed. Please be aware that if you currently receive child support payments on a bi-weekly or monthly basis, this process will take longer.
Until all of the Direct Deposit processing is completed, you will continue to receive child support payments by paper check.
You can verify whether Direct Deposit payments have been made by using any one of the following three methods:
Please do not call the Office of Child Support Services agency because our agents do not have any information about the status of direct deposit payments.
Any time you wish to make any changes to your Direct Deposit service, a new authorization form will have to be completed and mailed to the address listed above.
If you decide to cancel Direct Deposit, you must send written notification to the address listed above.
Yes. If the same payment is accidentally deposited more than once into your account, the Office of Child Support Services agency will immediately correct the mistake and notify you of the removal of the duplicate funds from your account.