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An important change for those receiving child support payments via the RI Kids Card...

    The Rhode Island Department of Human Services — Office of Child Support Services (OCSS) is changing its debit card service provider to KeyBank.

      If you receive child support payments on a Kids Card, here is what you should know:
    • Those receiving payments via the current Kids Card will receive new cards in the next couple of weeeks.
    • Starting on December 4, 2017 all payments will be directed to the new Kids Card with KeyBank.
    • It is important that you do not discard your existing Kids Card if you still have a balance!
    • Use that card until the balance is $0 or withdraw the balance and deposit it to your personal checking or savings account.
    • Please contact the OCSS if you’ve had (or expect) a change of address.
    • If you would like to start receiving your payments via direct deposit, please complete a direct deposit form and request a change for the way you receive you child support payments.
    • KeyBank Customer Service telephone number: 1-866-295-2955