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Get Answers Over the Telephone


Most of the issues you might have can be addressed by contacting our office using the main telephone number 458-4400 or by calling the direct phone number of your assigned case worker.

Cases are broken down into different case types. There are four types of child support cases: Paternity , Establishment, Enforcement, or Interstate.

Read the description for the case type, and then decide if that sounds like the category your case fits.

In the table below you will see a column titled "Cases Begining With" and "Cases Ending In". Determine the worker named on the row that has the section of the alaphabet for the Non-Custodial Parent of your case.

You will see the child support case worker's name, direct phone number, and worker ID.

Paternity Case Workers
If both parents' names are not on the birth certificate for the child, and there is no active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:
Case Worker Name Worker ID Direct Telephone Cases Begining With
(NCP Lastname)
Cases Ending In
(NCP Lastname)
LISA FUGERE T104 458-4451 A DORVILIER, S
MARCO CARRASCO T116 458-4566 DORVILIER, T LOGAN, R
SHELBY MANDEVILLE T118 458-4572 LOGAN, S RIVERA, J
DARLEEN REYES T108 458-4453 RIVERA, K Z

Establishment Case Workers
If both parents' names are on the birth certificate for the child, and there is no active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:
Case Worker Name Worker ID Direct Telephone Cases Begining With
(NCP Lastname)
Cases Ending In
(NCP Lastname)
SHAWN THOMPSON B106 458-4428 A CARPIO, A
JESSICA ULLRICH B113 458-4510 CARPIO, B ESPINAL, E
ALMATA JOHNSON B111 458-4570 ESPINAL, F HOLGUIN, R
CAITLYN LAMARRE B108 458-4511 HOLGUIN, S MASCIARELLI, D
SYLVIANNIE QUEZADA B107 458-4506 MASCIARELLI, E PALMIERI, M
REGINA FREITAS B104 458-4482 PALMIERI, N RODRIGUEZ, J
EVAN HOPSON B109 458-4436 RODRIGUEZ, K SYMONDS, R
JAMES LANZI B103 458-4538 SYMONDS, R Z

Enforcement Case Workers
If you already have an active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Note: If there is an amount past due and owed, the order will be enforced automatically. You need not contact your child support case worker.
Case Worker Name Worker ID Direct Telephone Cases Begining With
(NCP Lastname)
Cases Ending In
(NCP Lastname)
JOHN FERAGNE E111 458-4501 A BODDEN, D
CARL GOODRICH E107 458-4567 BODDEN, E COLE, A
PATRICIA KALBLE E105 458-4573 COLE, B DRIVER,W
GREGG BROFER E112 458-4438 DRIVER,W GILLIARD, A
GABRIEL WEHJLA E115 458-4517 GILLIARD, B LANDRY, G
PATRICK MCCLUSKEY E103 458-4505 LANDRY, H MCDERMOTT, R
RICK DALEN E108 458-4579 MCDERMOTT, S OLIVEIRA, T
GRETCHEN HOBBS E113 458-4447 OLIVEIRA, U RAMOS, E
TRERESE TAYLOR E110 458-4575 RAMOS, F SANTILLI, D
HEIDI BROWN E109 736-1435 SANTILLI, E THIBAULT, D
MAURA FLYNN E111 458-4515 THIBAULT, E Z

Interstate Case Workers
If you reside in Rhode Island, and the other parent lives in another state or country, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Note: Custodial parents who reside in another state, and have applied for services in that state should contact the other state's child support agency.
Case Worker Name Worker ID Direct Telephone Cases Begining With
(NCP Lastname)
Cases Ending In
(NCP Lastname)
CINDY RIOS O101 458-4564 A ASENCIO, F
RON KOTWICA O111 458-4513 ASENCIO, G CLAUDIO, J
JOHANNA QUATTRUCCI O115 458-4434 CLAUDIO, K FISKE, D
KARLA CABALLEROS O105 458-4519 FISKE, E MCGINLEY, G
SHARON FLANAGAN O113 458-4518 MCGINLEY, H PLOUFF, J
DOREEN HARRIS O112 458-4574 PLOUFF, K SCHMIDT, M
BRIAN KANE O107 458-4516 SCHMIDT, N WATTERSON, C
DENISE JACKSON O110 458-4430 WATTERSON, D Z

Administrative Lien Case Workers
If we placed a lien on your bank account or insurance settlement, for past due support owed, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Case Worker Name Worker ID Direct Telephone Cases Begining With
(NCP Lastname)
Cases Ending In
(NCP Lastname)
COLLEEN WARREN T102 458-4429 A I
LISA GOODLIN T114 458-4442 J Q
TIM FLYNN T112 458-4526 R Z
Supervisor: Sharon Papa Rowe 458-4422

Child Support Case Worker Supervisors
Please find the name and direct telephone number for the child support case worker supervisors.
Supervisor Name Direct Telephone
MARK GRAY 458-4420
MARIA LAMORA 458-4421
COLLEEN SIMONEAU 458-4559