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Get Answers Over the Telephone


Most of the issues you might have can be addressed by contacting our office using the main telephone number 458-4400 or by calling the direct phone number of your assigned case worker.

Cases are broken down into different case types. There are four types of child support cases: Paternity , Establishment, Enforcement, or Interstate.

Read the description for the case type, and then decide if that sounds like the category your case fits.

In the table below you will see a column titled "Cases Beginning With" and "Cases Ending In". Determine the worker named on the row that has the section of the alphabet for the Non-Custodial Parent of your case.

You will see the child support case worker's name, direct phone number, and worker ID.

Paternity Case Workers
If both parents' names are not on the birth certificate for the child, and there is no active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
LISA FUGERE T104 401-458-4451 A DUGAN, L
MARCO CARRASCO T116 401-458-4566 DUGAN,M MAHONEY,J
SHELBY MANDEVILLE T110 401-458-4576 MAHONEY, K ROBINSON, J
DARLEEN REYES T108 401-458-4553 ROBINSON, K Z

Establishment Case Workers
If both parents' names are on the birth certificate for the child, and there is no active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
SHAWN THOMPSON B106 401-458-4428 A CLUNAN, K
JESSICA ULLRICH B113 401-458-4510 CLUNAN, L FRANCIS, A
ALMATA JOHNSON B111 401-458-4570 FRANCIS, B MORALES, J
CAITLYN LAMARRE B108 401-458-4511 KOLLIE, G MORALES, J
SYLVIANNIE QUEZADA B107 401-458-4506 MORALES, K REARDON, R
EVAN HOPSON B109 401-458-4436 REARDON, S SMITH, G
JAMES LANZI B103 401-458-4538 SMITH, H Z

Enforcement Case Workers
If you already have an active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Note: If there is an amount past due and owed, the order will be enforced automatically. You need not contact your child support case worker.
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
JOHN FERAGNE E111 401-458-4501 A BETTENCOURT, C
CARL GOODRICH E107 401-458-4567 BETTENCOURT, D CHARLAND,G
PATRICIA KALBLE E105 401-458-4573 CHARLAND, H DERRICKS,L
GREGG BROFER E112 401-458-4438 DERRICKS,M FRANCO, J
GABRIEL WEHJLA E115 401-458-4517 FRANCO, J HEBERT, T
CATHERINE LEGAULT E119 401-458-4524 HEBERT, U LAROCHE, J
PATRICK MCCLUSKEY E103 401-458-4505 LAROCHE, K MCKINNON, N
RICK DALEN E108 401-458-4579 MCKINNON, O ORPHIN, S
GRETCHEN HOBBS E113 401-458-4447 ORPHIN,T RAPAPORT,J
TRERESE TAYLOR E110 401-458-4575 RAPAPORT,K SANTOS,J
HEIDI BROWN E109 401-736-1435 SANTOS, K THOMAS, R
MAURA FLYNN E101 401-458-4515 THOMAS, S Z

Interstate Case Workers
If you reside in Rhode Island, and the other parent lives in another state or country, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Note: Custodial parents who reside in another state, and have applied for services in that state should contact the other state's child support agency.
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
CINDY RIOS O101 401-458-4564 A CINTRON, E
ANA PIMENTEL O109 401-458-4562 CINTRON, F GAYDOS, M
RON KOTWICA O111 401-458-4513 GAYDOS, N LAVIGNE, J
JOHANNA QUATTRUCCI O115 401-458-4434 LAVIGNE, J PALENCIA, L
KARLA CABALLEROS O105 401-458-4519 PALENCIA, M SANTIAGO, J
SHARON FLANAGAN O113 401-458-4518 SANTIAGO, K Z

Central Registry
Please find the name and direct telephone number for the Central Registry office.
Case Worker Name Direct Telephone
DENISE JACKSON 401-458-4430

Administrative Lien Case Workers
If we placed a lien on your bank account or insurance settlement, for past due support owed, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
COLLEEN WARREN T102 401-458-4429 A I
LISA GOODLIN T114 401-458-4442 J Q
TIM FLYNN T112 401-458-4526 R Z

Child Support Case Worker Supervisors
Please find the name and direct telephone number for the child support case worker supervisors. Please only contact one staff member with your inquiry.
Supervisor Name Direct Telephone
SHARON PAPA ROWE 401-458-4422
MARIA LAMORA 401-458-4421
KATHLEEN MCCUSKER 401-458-4427