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Get Answers Over the Telephone


Most of the issues you might have can be addressed by contacting our office using the main telephone number 458-4400 or by calling the direct phone number of your assigned case worker.

Cases are broken down into different case types. There are four types of child support cases: Paternity , Establishment, Enforcement, or Interstate.

Read the description for the case type, and then decide if that sounds like the category your case fits.

In the table below you will see a column titled "Cases Beginning With" and "Cases Ending In". Determine the worker named on the row that has the section of the alphabet for the Non-Custodial Parent of your case.

You will see the child support case worker's name, direct phone number, and worker ID.

Paternity Case Workers
If both parents' names are not on the birth certificate for the child, and there is no active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
LISA FUGERE T104 401-458-4451 A GIBSON, A
MARCO CARRASCO T116 401-458-4566 GIBSON, B PERKINS, N
DARLEEN REYES T108 401-458-4553 PERKINS, O Z

Establishment Case Workers
If both parents' names are on the birth certificate for the child, and there is no active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
SHAWN THOMPSON B106 401-458-4428 A CARPIO, A
JESSICA ULLRICH B113 401-458-4510 CARPIO, B ESPINAL, E
ALMATA JOHNSON B111 401-458-4570 ESPINAL, F HOLGUIN, R
CAITLYN LAMARRE B108 401-458-4511 HOLGUIN, S MASCIARELLI, D
SYLVIANNIE QUEZADA B107 401-458-4506 MASCIARELLI, E PALMIERI, M
REGINA FREITAS B104 401-458-4482 PALMIERI, N RODRIGUEZ, J
EVAN HOPSON B109 401-458-4436 RODRIGUEZ, K SYMONDS, S
JAMES LANZI B103 401-458-4538 SYMONDS, R Z

Enforcement Case Workers
If you already have an active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Note: If there is an amount past due and owed, the order will be enforced automatically. You need not contact your child support case worker.
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
JOHN FERAGNE E111 401-458-4501 A BENTO, P
CARL GOODRICH E107 401-458-4567 BENTO, Q CASIMIR, A
PATRICIA KALBLE E105 401-458-4573 CASIMIR, B DAYON, J
GREGG BROFER E112 401-458-4438 DAYON, K FERNANDES, A
GABRIEL WEHJLA E115 401-458-4517 FERNANDES, B GOSSELIN, A
SUSAN YOUNG E118 401-458-4532 GOSSELIN, B JOHNSON, D
CATHERINE LEGAULT E119 401-458-4524 JOHNSON, E LUCCHESI, C
PATRICK MCCLUSKEY E103 401-458-4505 LUCCHESI, D MOLINA, A
RICK DALEN E108 401-458-4579 MOLINA, B PAUL, A
GRETCHEN HOBBS E113 401-458-4447 PAUL, B RICHARDSON, A
TRERESE TAYLOR E110 401-458-4575 RICHARDSON, B SELVA, R
HEIDI BROWN E109 401-736-1435 SELVA, S TOBON, D
MAURA FLYNN E101 401-458-4515 TOBON, E Z

Interstate Case Workers
If you reside in Rhode Island, and the other parent lives in another state or country, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Note: Custodial parents who reside in another state, and have applied for services in that state should contact the other state's child support agency.
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
CINDY RIOS O101 401-458-4564 A CABRERA, D
ANA PIMENTEL O109 401-458-4562 CABRERA, E DINGLER, J
RON KOTWICA O111 401-458-4513 DINGLER, K GRAJALES, A
JOHANNA QUATTRUCCI O115 401-458-4434 GRAJALES, B LAMONTAGNE, K
KARLA CABALLEROS O105 401-458-4519 LAMONTAGNE, L MORALES, J
SHARON FLANAGAN O113 401-458-4518 MORALES, K RAMSAY, P
DOREEN HARRIS O112 401-458-4574 RAMSAY, R SHEA, E
BRIAN KANE O107 401-458-4516 SHEA, F WARSTLER, J
DENISE JACKSON O110 401-458-4430 WARSTLER, K Z

Administrative Lien Case Workers
If we placed a lien on your bank account or insurance settlement, for past due support owed, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Case Worker Name Worker ID Direct Telephone Cases Beginning With
(NCP last name)
Cases Ending In
(NCP last name)
COLLEEN WARREN T102 401-458-4429 A I
LISA GOODLIN T114 401-458-4442 J Q
TIM FLYNN T112 401-458-4526 R Z
Supervisor: Sharon Papa Rowe 401-458-4422

Child Support Case Worker Supervisors
Please find the name and direct telephone number for the child support case worker supervisors. Please only contact one staff member with your inquiry.
Supervisor Name Direct Telephone
MARK GRAY 401-458-4420
MARIA LAMORA 401-458-4421
KATHY MCCUSKER 401-458-4427
COLLEEN SIMONEAU 401-458-4559